Mazda CX-5 2017–2026 (2nd gen)

2026

No recorded issues.

2025

No recorded issues.

2024

• Complaint clusterUnknown or other6 complaintscomplaints:UNKNOWN OR OTHER

  Sunroof glass failure that occurred on my 2024 Mazda CX-5. While driving to work on May 9th at 11:16 pm going 67 miles per hour on route XXX in [XXX] , I suddenly heard a very loud popping/explosive sound from above the vehicle. Upon safely pulling over, I discovered that the sunroof glass had sha

• Complaint clusterBrakes5 complaintscomplaints:SERVICE BRAKES

  The contact leased a 2024 Mazda CX-5. The contact stated that the yellow electronic emergency brake light was displayed. The cruise control and rear brakes were inoperable. The brake pedal was pulsating while depressed. There was smoke coming from the front brakes. The vehicle was taken to a local d

2023

• Complaint clusterExterior lighting8 complaintscomplaints:EXTERIOR LIGHTING

  My 2023 Mazda CX-5 (48,000 miles) is experiencing a loud mechanical whirring/grinding from the driver-side headlight assembly, a documented manufacturing defect involving foreign matter contamination of the internal LED cooling fan bearings (TSB 09-029/25). Despite the manufacturer acknowledging thi

• Complaint clusterUnknown or other8 complaintscomplaints:UNKNOWN OR OTHER

  Cracked cylinder head probably caused by cylinder deactivation causing catastrophic oil loss on the highway. Upon researching this, I see that it is a known issue with Mazda. My car is now in the shop awaiting repairs. It only has about 35,000 miles on it. This is obviously a known defect and is sim

• Complaint clusterElectrical7 complaintscomplaints:ELECTRICAL SYSTEM

  The air conditioning compressor clutch suddenly would not engage, leading to reduced visibility out of the windshield during humid weather in Oklahoma springtime and extended times for windshield to defog. Temperatures inside the vehicle also rose to very high levels without air conditioning availa

• Complaint clusterBrakes6 complaintscomplaints:SERVICE BRAKES

  On 09/01/2026 at approximately 55 mph, I was driving with adaptive cruise control engaged. The vehicle ahead decelerated abruptly. My vehicle began braking hard with no input from me for a fraction of a second. A red BRAKE warning appeared in the instrument cluster with an audible alarm. I then app

• Complaint clusterEngine6 complaintscomplaints:ENGINE

  The vehicle experienced a sudden and complete engine stall while idling immediately after fueling the gas tank to capacity on a day with high ambient temperatures (over 100°F). Leading up to the stall, the vehicle was subjected to temporary auxiliary loads (Max AC running and active steering input).

2022

• Complaint clusterExterior lighting23 complaintscomplaints:EXTERIOR LIGHTING

  Humming sound coming from driver’s side headlight as soon as unlock bottom pressed in key fob. This sound comes from a faulty cooling fan inside the headlight and is a known defect. Humming sound progressed to very slow pitch indicating that fan function is diminishing over time. Mazda will replace

• Complaint clusterUnknown or other7 complaintscomplaints:UNKNOWN OR OTHER

  Sunroof explosion while driving on the interstate and glass shards shot down on us. Sounded like a gunshot by head and it exploded.

• Complaint clusterEngine6 complaintscomplaints:ENGINE

  Timing chain cover ended up leaking oil everywhere. Was told this was a known issue with Mazda CX-5 and there was even a service bulletin out.

• Complaint clusterElectrical6 complaintscomplaints:ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2022 Mazda CX-5. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 26,400. The contact stated that the dealer harassed her to buy the extended warranty. Th

2021

• Complaint clusterEngine61 complaintscomplaints:ENGINE

  The vehicle developed an engine oil leak from the timing cover due to what appears to be premature seal failure. Engine oil was leaking externally and could drip onto hot engine components, creating a potential fire hazard while the vehicle is in operation. The leak also increases the risk of low en

• Complaint clusterPowertrain15 complaintscomplaints:POWER TRAIN

  Engine developed a major oil leak at 70,000 miles, with multiple seals leaking. This appears to be a known defect with these vehicles and owners should not be bearing the cost for repairs.

• Complaint clusterUnknown or other13 complaintscomplaints:UNKNOWN OR OTHER

  Twice while making left turns from a stop into faster cross traffic, the accelerator was pressed but the vehicle barely moved (coasting) for roughly 2 - 3 seconds, then suddenly accelerated normally, creating a near-collision risk as cross traffic quickly approached. No warning lights were observed

• Complaint clusterElectrical10 complaintscomplaints:ELECTRICAL SYSTEM

  The vehicle's Connectivity Master Unit (CMU) suffers from a severe, persistent electronic hardware malfunction that causes the central information display and dashboard telemetry to blink, cycle, and drop signals erratically. This specific hardware architecture failure threatens to corrupt data tran

• Complaint clusterCruise control6 complaintscomplaints:VEHICLE SPEED CONTROL

  2021 Mazda CX5 AWD- Non Turbo Engine. Sunny Day, Dry. My Car was clean. No Precipitation. Some shadows of the interstate light poles across the road 200-300 feet in front of me, but they were thin shadows. Sun Was to my Left. I was driving South on May 01 2026 about 10am on the Interstate goin

2020

• Complaint clusterElectrical29 complaintscomplaints:ELECTRICAL SYSTEM

  The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." While driving at highway speeds, the touchscreen constantly registers phantom touches. It actively hijacks the vehicle's computer system

• Complaint clusterUnknown or other19 complaintscomplaints:UNKNOWN OR OTHER

  I purchased a brand new Mazda CX5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while driving, changes the

• Complaint clusterEngine11 complaintscomplaints:ENGINE

  Cylinder Head has failed at 53,000 miles. Mazda has a technical service bulletin acknowledging that this is a common occurrence with this part. They have an extended warranty for the turbo engine but not for the standard engine. Looking through online forums, there are hundreds of not thousands of

• Complaint clusterBrakes9 complaintscomplaints:SERVICE BRAKES

  While driving on the highway in traffic, I was applying the brakes (slowly and smoothly) and moving with the flow of traffic when the SBS system activated the brakes harshly and slammed me to a stop without reason. In addition to throwing me forward against my seatbelt, it also resulted in the car b

• Complaint clusterPowertrain8 complaintscomplaints:POWER TRAIN

  Started smelling burning oil in 2020 Mazda CX-5 non turbo with 34,000 miles. Auto shop states it is a cracked cylinder that will cost over $7,000 to repair. A Google search shows it is a known issue but Mazda has not extended the warranty for non-turbo models.

2019

• RecallEngine; power train: automatic transmission: control module (tcm/pcm/tecm)19V497000

  Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

• RecallFuel system, gasoline: delivery: fuel pump21V875000

  Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

• Complaint clusterEngine101 complaintscomplaints:ENGINE

  2019 Mazda CX-5 developed P0192-00 fuel-pressure-related fault and significant loss of acceleration/limp mode. Mazda dealership diagnosed fuel rail/injector-seal issue and performed approximately $2,836 in repairs. The condition was not corrected. Dealer now diagnoses a high-pressure fuel-pump failu

• Complaint clusterElectrical41 complaintscomplaints:ELECTRICAL SYSTEM

  The infotainment system is experiencing the "ghost touch" problem already identified by Mazda and there has already been a class action lawsuit won regarding this problem. I was not aware of this class action lawsuit or I would have participated to have my system repaired. My infotainment system

• Complaint clusterPowertrain31 complaintscomplaints:POWER TRAIN

  1. January 2025 Diagnosis (Inside Powertrain Warranty): I presented the vehicle (2019 Mazda CX5, 36K miles) with severe transmission jerking and shift lurching at a local Mazda dealership. Technicians diagnosed teh issue as described in TSB 05-004/23 and applied a software flash to the PCM/TCM stat

• Complaint clusterUnknown or other31 complaintscomplaints:UNKNOWN OR OTHER

  In early 2025, my 2019 Mazda CX5 automatic would not shift always shift when it should - - it would take several seconds. This was especially concerning when I merged onto freeways and when I drove up hills or steep roads, and needed to pass a slower vehicle. The problem was especially noticeable &

• Complaint clusterVisibility/wiper9 complaintscomplaints:VISIBILITY/WIPER

  Car will slam on brakes even if car is in opposite lane farther away. We have received sooo many chips amd cracks on windshield with 2 weeks. We purchased used and was informed windshield was replaced once already.

2018

• RecallAirbags: side/window18V426000

  Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety

• RecallEngine; power train: automatic transmission: control module (tcm/pcm/tecm)19V497000

  Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

• RecallFuel system, gasoline: delivery: fuel pump21V875000

  Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

• Complaint clusterEngine84 complaintscomplaints:ENGINE

  The contact owns a 2018 Mazda CX-5. The contact stated that while driving at various speeds, the vehicle was leaking engine oil, and there was white smoke coming from underneath the hood. The contact stated that upon further inspection, there was a puddle of engine oil on the ground while the vehicl

• Complaint clusterPowertrain17 complaintscomplaints:POWER TRAIN

  My Mazda 2018, CX-5, Grand Touring, was diagnosed with a cracked cylinder head at 64,599 miles. This issue could posed a safety hazard for not only us but others on the road by: *Engine Failure / Sudden Loss of Power-A crack allows coolant and oil to mix or leak, leading to overheating and potent

• Complaint clusterUnknown or other8 complaintscomplaints:UNKNOWN OR OTHER

  Unintended acceleration incident. I entered the parking lot of a business where the Salvation Army is located to drop off a donation. The parking spaces were on the left side. As I pulled into a parking space and was in the process of parking, the vehicle suddenly lurched/accelerated forward unexpec

2017

• RecallElectrical: wiring; trailer hitches17V744000

  Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffl

• Complaint clusterElectrical44 complaintscomplaints:ELECTRICAL SYSTEM

  The radio is uncontrollable by driver. The radio the self dial from Bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared and

• Complaint clusterUnknown or other25 complaintscomplaints:UNKNOWN OR OTHER

  My vehicle has had the "Ghost Touch" issue that has been reported on many Mazda vehicles and even had a recall for the 2014-2016 models since I got the car in 2018. Mazda has refused to do a recall or cover repairs even though it's still being reported as an issue on multiple different models of M

• Complaint clusterPowertrain11 complaintscomplaints:POWER TRAIN

  My car only has 65k miles on it and the rear differential failed and needs to be replaced. I am seeing this posted online by many Mazda CX-5 owners well under the mileage this typically happenes but out of the warranty period. Mazda should start a recall or compensate owners for this. its never been

• Complaint clusterVisibility/wiper11 complaintscomplaints:VISIBILITY/WIPER

  Exact same issues as NHTSA Recall No.19V-272 -- Manufacturer Recall No. 3219D. -- Affected P/N: TK52-675XO B

• Complaint clusterStructure11 complaintscomplaints:STRUCTURE

  I was driving on the freeway, going about 65 mph at 7:30 am. I heard a loud BANG sound and my sunroof glass exploded into pieces. I had the inside cover closed so the glass did not get in the car. The sound was frightening, loud and caused me to pull to the side of the highway. The vehicle has been