Sedan · Gas
Chevrolet Impala 2014-2020 (10th gen)

- Your fit
- Take the quiz
- Price
- $27,060–$36,720
- MPG
- 25
- Strength: Excellent cargo & utility
- Strength: Strong passenger space
- Strength: Strong reliability
How it scores for you10 scores
A genuinely comfortable, quiet full-sizer with an 18.8-cu-ft trunk and honest reliability, giving up only driving excitement and modern tech.
Recalled far less often than cars of the same model years; 1 of its 4 recalls was serious. About 5% of its owner complaints describe a crash, fire or injury. Based on recalls and serious defect reports — it doesn't capture everyday repairs or problems fixed by warranty extensions. Adjusted +2 points for its wider reputation.
Not yet crash-tested by NHTSA, so this is scored as middle-of-the-road.
About $2,600 a year in fuel (EPA estimate) — cheaper to run than about 52% of cars we track.
18.8 cu ft of cargo space — more than about 91% of other sedans we track.
Full-size cabin with generous rear legroom and an enormous 18.8 cu ft trunk.
Composed and surprisingly willing with the 305-hp V6, but a big soft sedan at heart.
MyLink touchscreen with phone mirroring by mid-generation; adequate, never cutting-edge.
Praised at launch for its quiet, absorbent ride and spacious, comfortable seats.
Typical resale value for a sedan.
No published tow rating; front- or rear-wheel drive only.
Safety & recalls5 recalls
Not yet rated by NHTSA.
5 recalls · 8 common complaint areas across 2015–2020
- Electrical — 174 complaints (2016)
- Recall — Service brakes, hydraulic: foundation components: disc: caliper (2019)
- Powertrain — 171 complaints (2016)
2020
- Complaint clusterUnknown or other6 complaintscomplaints:UNKNOWN OR OTHER
On XXX | purchased a 2020 Chevrolet Impala, VIN [XXX], from NYS Office of General Services via GovDeals Inventory #200075. OGS Bill of Sale #XXX stated 59,145 miles and Clean Title. Carfax shows: 1. 90,803 miles on 12/16/2024 while in OGS possession 2. Total Loss declared 5/21/2025 3. Accident with
2019
- RecallService brakes, hydraulic: foundation components: disc: caliper18V576000
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insuf
- Complaint clusterElectrical7 complaintscomplaints:ELECTRICAL SYSTEM
Passenger side Blind Spot monitoring light consistently stays on even when no cars are next to me. Dangerous specially on the freeway. Took it to dealership said it wasnt covered. Notice the samething happening to alot of the Impala online. Please help.
- Complaint clusterAirbags5 complaintscomplaints:AIR BAGS
No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I
2018
- RecallService brakes, hydraulic: foundation components: disc: caliper18V576000
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insuf
- Complaint clusterPowertrain11 complaintscomplaints:POWER TRAIN
The transmission failed, shifting is no longer smooth. It hesitates and shakes the entire car, and the car slows down to almost a crawl uphill. I understand this is an issue with Chevrolet Impalas. So now I have an $8200 bill for a problem I was never told about, and that GM knew that it existed.
- Complaint clusterUnknown or other11 complaintscomplaints:UNKNOWN OR OTHER
answers to Questions from above 1. EVAPORATOR KIT 84409864 2. Not a safety issue to my knowledge. 3. Yes, issue was diagnosed and repaired at dealership. (Receipt for work - including part numbers will be attached with supporting documents) 4. No, no one outside of the dealership. 5. No warning li
- Complaint clusterElectrical8 complaintscomplaints:ELECTRICAL SYSTEM
Tire pressure sensor system receiver (part of keyless entry system) will not collect info from individual tire pressure sensors in tires. Failure of this safety system would not provide and advance warning of low tire pressure.
- Complaint clusterSteering7 complaintscomplaints:STEERING
I was driving and parked the car at the store. After checking out I went to the car got ready to leave and started backing out and the car would not turn to the left at all. I took it to the shop and was told they do not see anything wrong with my car but a steering message is coming up.
- Complaint clusterAirbags5 complaintscomplaints:AIR BAGS
Passenger side front seat. When occupied, airbag sensor located inside the seat is malfunctioning. My husbands safety is at risk when he's in the car. He tries moving the seat up, back, etc. Sometimes works and the airbag sensor works. We are fearing that if there were any accident or need, that his
2017
- Complaint clusterUnknown or other28 complaintscomplaints:UNKNOWN OR OTHER
I am filing this complaint regarding a widespread design defect affecting 2016-2018 Chevrolet Impala vehicles with 3.6L V-6 engines, and General Motors' systematic denial of legitimate warranty claims under Special Coverage Adjustment N182186881-01 through arbitrary VIN-based exclusions. My 2017 Ch
- Complaint clusterAirbags17 complaintscomplaints:AIR BAGS
The contact owns a 2017 Chevrolet Impala. The contact stated while driving approximately 30 MPH and making a right turn, the vehicle crashed into the passenger's side door of an oncoming truck that was hidden behind a box truck and had suddenly intruded into his lane. The front end of the vehicle wa
- Complaint clusterEngine15 complaintscomplaints:ENGINE
I am writing to formally express my deep dissatisfaction regarding a recurring issue with my vehicle’s catalytic converter pipe. At 37,000 miles, the left-hand (front bank) catalytic converter pipe near the cylinder head mounting flange weld failed and was replaced under warranty by GM. Now, at just
- Complaint clusterPowertrain12 complaintscomplaints:POWER TRAIN
The car will not or is slow to shift into gear. The transmission will not shift into gear..
- Complaint clusterElectrical12 complaintscomplaints:ELECTRICAL SYSTEM
The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, th
2016
- Complaint clusterElectrical174 complaintscomplaints:ELECTRICAL SYSTEM
The Side Detection System Modules are preventing the vehicle blind spot system to work correctly. and the vehicle takes 5, 10, 15 + attempts to start up.
- Complaint clusterPowertrain171 complaintscomplaints:POWER TRAIN
The contact owns a 2016 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact noticed an abnormal sound and the vehicle stopped. The contact stated that the instr
- Complaint clusterUnknown or other112 complaintscomplaints:UNKNOWN OR OTHER
2016 Chevy Impala with 3.6L V6 has a design fault that causes failure of the evaporator core including leak of freon and inoperative Air Conditioning. Leak of freon and lack of air conditioning in 100 degree plus outside temps endangers the driver and passengers. Local auto service and local dealer
- Complaint clusterEngine89 complaintscomplaints:ENGINE
The contact owned a 2016 Chevrolet Impala. The contact stated that while driving approximately 35 MPH and turning into a parking lot, the vehicle lost power and there was black smoke coming from the right side of the engine compartment. The contact then parked the vehicle and opened the hood, and th
- Complaint clusterCruise control89 complaintscomplaints:VEHICLE SPEED CONTROL
I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.
2015
- RecallStructure14V489000
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl
- RecallParking brake14V541000
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actu
- RecallAirbags15V465000
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a
- Complaint clusterElectrical89 complaintscomplaints:ELECTRICAL SYSTEM
Odometer Fraud. The contact purchased a 2015 Chevrolet Impala. The contact stated that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 182,412. It was later discovered upon checking the Title that the mileage was 186
- Complaint clusterSteering44 complaintscomplaints:STEERING
Loss of power steering
- Complaint clusterUnknown or other30 complaintscomplaints:UNKNOWN OR OTHER
I was just driving down the highway today 15, August 2026 and my sunroof just shattered. I have a moon roof in the back half that sounded like a gunshot. I heard a pop and down falls shards of glass on me while I was driving.
- Complaint clusterAirbags21 complaintscomplaints:AIR BAGS
passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.
- Complaint clusterLane departure18 complaintscomplaints:LANE DEPARTURE
In April 2019, the side detection module was replaced under warranty, at 21,500 miles. The same ‘issues’ are reappearing, where a warning is illuminated on the side mirror when no cars are present. If the dealer/ mfr replaced the original modules and wiring harness with the same items, this would on
Cost to own$22,500 / 5 yr
MSRP, new
$27,060–$36,720
Estimated used price, by model year
$2,600/yr
EPA estimate, combined fuel cost per year.
Specs
City MPG
22
Highway MPG
31
Combined MPG
25
Horsepower
305 hp
Doors
4
Cargo volume
18.8 cu ft
Limited data — dimensions unavailable.
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